Everyday at work, I see confused customers. Why are they confused? (Well, even I got confused).
Many customers, just like me, especially at self-service restaurants, don’t remember what they’ve ordered at the pick-up counter. Unless, it has been handed to me immediately upon ordering. If I had to wait for my name or food item to be called, I would definitely be confused with the size or item that I’ve ordered.
I wonder how many of my friend(s) are/were affected with this.